24 Hour Fitness

Several reviewers report numerous broken machines, including 50% of treadmills, half of cable machines, 20% of recumbent bikes, and multiple broken stair machines and TV monitors. The sauna is described as filthy and uncleaned. However, one review notes a well-maintained sauna at 190 degrees and a generally nice facility with popular equipment.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Equipment issues: treadmills, cable machines, recumbent bikes, stair machines, TV monitors

Multiple customers find the day pass price of $25 excessive, noting it is nearly equivalent to a month's membership at other gyms. One review mentions paying $40 for a week pass, expressing dissatisfaction with the rate, while another highlights a 3-day free pass that is only valid for local residents.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Day pass price: $25 (highly criticized)
• Week pass cost: $40 (mixed sentiment)

Staff members are frequently praised for their friendliness and helpfulness. Jasmine and Aaron are specifically commended for being resourceful, welcoming, and bringing positive energy. One reviewer mentions Chris leading an excellent Active Aging class, indicating strong instructor quality.

Source: 4 of 8 reviews • Confidence: high (explicit praise)

• Staff praised: Jasmine, Aaron, Chris

Hygiene is a major concern for several reviewers, who describe the sauna as filthy and report a lack of cleaning. One reviewer alleges verbal abuse and disrespectful behavior from staff, highlighting poor management and hygiene standards as the worst aspects of the facility.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Hygiene issues: dirty sauna, disrespectful staff

Out-of-town visitors face restrictions, as multiple reviews note that a 3-day free pass is only valid for local residents, preventing non-residents from trying the gym. This policy is described as inconvenient and exclusionary.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

• Free pass restriction: only for local residents