24 Hour Fitness

Multiple customers highlight Jerry and Allen as exemplary staff, describing them as friendly, patient, knowledgeable, and attentive. They made the membership process quick, easy, and enjoyable, with one reviewer calling Jerry's service “top tier” and another noting Allen's ability to lower membership rates while preserving benefits.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Staff names: Jerry, Allen

One reviewer specifically commended a cleaning staff member named Memory for an exceptionally thorough deep clean of the pool area and steam room, noting every inch was scrubbed and disinfected. Guests often mention the high level of cleanliness in these facilities.

Source: 1 of 8 reviews • Confidence: medium (single explicit mention)

• Amenity deep clean: pool, steam room

One review expressed serious dissatisfaction, reporting consistently dirty locker rooms with human feces, used diapers, overflowing trashcans, ants, and locked lockers, describing the conditions as unacceptable and unsanitary.

Source: 1 of 8 reviews • Confidence: low (single explicit complaint)

• Hygiene issue: locker rooms