7-Eleven
Pit stop for snacks, drinks & daily essentials
Location
202 N Mt Vernon Ave, Colton, CA 92324
Photos
What reviewers say
Seven of eight reviews for 7-Eleven highlight significant issues with cleanliness, employee behavior, and operational reliability, while one review praises the early morning staff.
Themes summarized from customer reviews (sample of 8)
Is the 7-Eleven store clean and well-maintained?
Multiple customers report a dirty and chaotic store environment, with recurring complaints about restroom conditions and a neglected parking lot. Several reviews mention the risk of catching Covid-19 at the gas pumps due to poor maintenance.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How would you describe the customer service at 7-Eleven?
Several reviewers describe employees as rude and unaccommodating, with incidents of being ignored or mistreated. One customer reported a clerk refusing to correct a mistake and another complained about a clerk imposing a three-minute rule for gas pumping, leading to a refund dispute.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are the gas pumps and facilities functional?
Multiple reviews indicate operational problems with the gas pumps, including a pump that did not work immediately after payment and a store claiming the restroom is out of order frequently. One customer reported a lengthy refund process without phone support.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Does the store management address recurring issues?
One review mentions the store is frequently chained from the inside with a note stating 'system down,' suggesting ongoing operational problems. The reviewer urges Better Business Bureau reporting and calls for new management.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Are there any positive aspects mentioned about the store?
One review highly praises the early morning shift staff, specifically mentioning Gaby and Maria as efficient and dedicated employees who have made the store a reliable 'home' for the reviewer since the early 2000s.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Is the pricing accurate and fair at 7-Eleven?
One reviewer alleges overcharging and price discrepancies, stating that items were priced higher than advertised and that the store ignored sales, leading to frustration and a decision to seek alternatives elsewhere.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
2.7
★★★★★2.774 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Parking
Details
- Plus Code
- 3M8P+7J Colton, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJjzd8wOGs3IARcnRAFHWGFv0
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