A Action Towing & Recovery

Customer service is frequently praised, with multiple reviews highlighting a 5-star rating for assistance. However, some customers report rude behavior from staff, particularly a front desk employee noted for short, attitude-filled responses.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Several reviews criticize the facility as dirty, mentioning dirt flying around the property and dust covering vehicles upon arrival. One reviewer explicitly noted a dirt lot, which is typical for the desert area but still problematic.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

• Facility described as dirty with dust and dirt flying around.

Multiple customers report high costs, with one detailing a $1,000 charge for a motorcycle tow despite having an AAA premium membership. Another review states prices change daily, labeling the yard as one of the worst in the area.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Pricing noted as variable and expensive.

One review specifically mentions a driver tailgating and swerving through traffic, expressing concern about potential accidents. This raises questions about driver safety practices.

Source: 1 of 8 reviews • Confidence: low (single incident)

• Driver behavior described as reckless.

One review alleges theft, stating that staff went through the customer's car to access credit cards and attempted to use them, prompting a report to the Better Business Bureau and police.

Source: 1 of 8 reviews • Confidence: low (single allegation)

• Alleged theft of credit cards reported.