A & G Serrano Auto Repair

Several reviewers highlight the shop's honesty and quality service, noting that the mechanic went above and beyond to diagnose and fix issues at reasonable prices. However, one reviewer alleges the mechanic tried to take advantage of a situation by overcharging and attempting to sell the vehicle. Overall, the feedback is mixed.

Source: 5 of 8 reviews • Confidence: medium (recurring theme of honesty vs. one conflicting allegation)

Customer service is described as poor by multiple reviewers who reported rude behavior, feeling rushed during an oil change, and keys and receipts left in the car without explanation. Conversely, other customers praise the professionalism and helpfulness of the staff.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

Reviewers note that the shop completes work quickly, with one mentioning the mechanic finished a diagnosis fast and another praising the speed of service. However, one customer felt the work was unnecessary and rushed, suggesting potential inefficiencies.

Source: 3 of 8 reviews • Confidence: low (limited evidence)

One reviewer reported unresolved issues after a repair, including a new problem (ABS light) and unclear explanations for additional work performed. This contrasts with other reviews that emphasize satisfactory outcomes and accurate diagnostics.

Source: 2 of 8 reviews • Confidence: low (specific negative case)

One reviewer has used the shop for 27 years, indicating long-term satisfaction and loyalty.

Source: 1 of 8 reviews • Confidence: high (explicit mention)