AAA Cooper Transportation

Multiple customers report significant delays and unreliability, with some shipments delayed by weeks and others cancelled without notice. However, one reviewer praised the CEO for expediting a delayed delivery. Overall, reliability is a recurring concern.

Source: 6 of 8 reviews • Confidence: medium (recurring theme)

Several reviewers mention courteous and professional yard staff, describing them as professional and courteous. Conversely, one review criticizes a driver for unsafe backing and rudeness, and another calls the driver's behavior threatening. Driver behavior is mixed.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers report poor communication, including lack of response to emails and phone calls, and difficulty reaching staff. One reviewer noted that customer service is unhelpful and frequently hangs up. Communication issues are a common complaint.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer highlighted a positive interaction with the CEO, who assisted in expediting a delayed shipment. Additionally, a few reviews mention professional and courteous yard staff. Positive experiences are limited but noted.

Source: 2 of 8 reviews • Confidence: low (limited evidence)