AAA Highland Insurance and Member Services

Several reviewers noted a quick and efficient experience, with one mentioning being in and out in fifteen minutes and another highlighting a smooth title transfer process.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Attitudes vary widely; some customers reported courteous and professional staff, while others described rude, defensive, or dismissive behavior, with comments about poor customer service and a sense of entitlement.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

Multiple reviews mentioned difficulties with phone communication, including long wait times, full mailboxes preventing message leaving, and unreturned voicemails, despite assurances that calls would be returned.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One reviewer expressed strong dissatisfaction, stating that the fine print was unclear and that dates and charges changed unexpectedly, leading to higher-than-quoted billing.

Source: 1 of 8 reviews • Confidence: low (single negative example)

Yes, some satisfied customers explicitly stated they would recommend AAA Highland Insurance, particularly praising specific agents like Karen for excellent service and competitive quotes.

Source: 2 of 8 reviews • Confidence: high (explicit mention)