AAA Palm Springs Insurance and Member Services
Location
300 S Farrell Dr, Palm Springs, CA 92262
Photos
What reviewers say
AAA Palm Springs Insurance and Member Services receives praise for knowledgeable, personable staff and efficient service, though some customers report long wait times and appointment cancellations.
Themes summarized from customer reviews (sample of 8)
How responsive and helpful are the insurance agents at AAA Palm Springs?
Multiple customers highlight that the insurance agents, such as Travis Eutsler and Lovette Bosley, are incredibly helpful, knowledgeable, and go above and beyond to assist with coverage options and savings. They take the time to explain everything clearly and are genuinely caring.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the typical wait time at AAA Palm Springs?
Several reviews mention that wait times rarely exceed 20 minutes, and the location is open on Saturdays, providing a convenient alternative to the DMV. However, one review reports wait times over 45 minutes with only three associates handling many customers.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
- Wait times rarely exceed 20 minutes
- Open on Saturdays
Are there any issues with appointment cancellations or customer service at AAA Palm Springs?
One review expresses strong dissatisfaction, stating that a prescheduled appointment was canceled less than a day prior and that the location was closed when the customer arrived, with staff appearing unresponsive. This reflects a notable customer service failure.
Source: 1 of 8 reviews • Confidence: low (single negative report)
How does AAA Palm Springs compare to the DMV for vehicle registration services?
Guests often mention that the AAA location is a much better option than the DMV for vehicle registration and related services, praising the representatives as knowledgeable, personable, and professional.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What feedback is there regarding third-party partners sending unwanted mail?
One reviewer plans to cancel their membership due to weekly unsolicited mail from third-party partners attempting to sell life insurance, indicating dissatisfaction with this aspect of the service.
Source: 1 of 8 reviews • Confidence: low (single complaint)
Ratings
4.5
★★★★★4.5517 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- RF9J+MW Palm Springs, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJtUw_5H4b24ARIR5p0006aRs
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