AAMCO Transmissions & Total Car Care

Several reviewers reported unexpectedly high costs for transmission services. One mentioned a $350 charge for a transmission flush, broken down to $105 for parts and about $245 for labor, without prior pricing discussion. Another stated a quoted $300 price that jumped to $700 without justification. These instances suggest prices can be significantly higher than anticipated.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

One reviewer, who is disabled, received a free transmission fluid top-up and was provided the exact fluid they brought, expressing gratitude and loyalty. This indicates AAMCO may offer goodwill services for certain customers.

Source: 1 of 8 reviews • Confidence: medium (specific case)

Multiple customers noted long wait times for diagnostics. One reported a 3-4 hour wait after an appointment for a transmission flush, while another experienced a free diagnostic that later became a $165 charge after being told it was free. These reviews suggest potential delays and unclear pricing for diagnostic services.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Positive reviews highlight AAMCO's ability to resolve complex transmission problems that other shops, including dealerships, could not. One customer praised the quick resolution of a simple transmission issue within a few hours, while another noted improvements in car performance after transmission work. However, negative reviews criticize the shop for unnecessary engine tests and high quotes for repairs, indicating mixed outcomes.

Source: 3 of 8 reviews • Confidence: medium-high (contrasting feedback)

Customer service experiences are highly variable. Several reviewers praised friendly staff and additional free checks, while others described rude interactions and abrupt changes in quoted prices. One customer was driven home by the manager, while another was dissuaded by a rude associate. This inconsistency suggests that service quality may depend on individual staff members.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)