AAMCO Transmissions & Total Car Care
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What reviewers say
AAMCO Transmissions & Total Car Care receives mixed reviews, with some praising service quality and others criticizing unnecessary repairs and communication issues.
Themes summarized from customer reviews (sample of 8)
Does AAMCO often recommend transmission rebuilds when they are not necessary?
Several reviewers claim AAMCO pushed for transmission rebuilds without proper diagnosis, citing fluid condition and lack of observed damage. One review noted a rebuild was suggested despite clear evidence the fluid was merely degraded, leading to an inflated quote. Another review reported a different shop performed a drain and fill at a lower price without recommending a rebuild, suggesting AAMCO may overstate repair needs.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How responsive and communicative is AAMCO with customers during service?
Multiple customers highlight AAMCO's strong communication, noting frequent updates and prompt completion of work. One reviewer specifically praised Leticia for keeping them informed and ensuring their classic pickup was well-handled. Another mentioned excellent communication from the front office and a general manager, Mr. Alvaro Cornelius, describing the experience as smooth and highly recommended.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
What is the typical turnaround time for services at AAMCO?
Several reviews indicate AAMCO completes services efficiently, often finishing within a day or less. One customer reported their car was returned faster than expected, while another mentioned a drain and tune-up was done in five hours instead of the estimated eight. Overall, the majority of positive reviews emphasize timely service without delays.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are there concerns about pricing and value at AAMCO?
One negative review alleges AAMCO initially quoted $360 but later attempted to charge $550, suggesting price manipulation. Conversely, other reviews mention reasonable pricing, such as a drain and fill priced at $498, which was considered fair compared to other estimates. The mixed feedback indicates some customers feel overcharged, while others find the pricing acceptable.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
How would you describe the customer service and staff demeanor at AAMCO?
Positive reviews frequently commend the courteous and helpful staff, particularly mentioning employees like Leticia, Fernando, Jose, and the general manager Mr. Alvaro Cornelius. Customers appreciate the professionalism, clear explanations, and pleasant interactions. However, one negative review criticizes a rude receptionist and poor communication, stating the appointment was delayed and the service attitude was disrespectful.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
Ratings
4.1
★★★★★4.1349 reviews
Location
15025-A Palmdale Rd, Victorville, CA 92392
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Details
- Plus Code
- GM47+GQ Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJrVQM0cJlw4ARbjI77Ky6xKk
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