Ace Hardware of Placentia
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What reviewers say
Ace Hardware of Placentia is praised for its helpful staff, clean layout, extensive product selection, and personalized service, though a few customers reported issues with accuracy and customer servi
Themes summarized from customer reviews (sample of 8)
Is Ace Hardware of Placentia well-stocked with a wide variety of home improvement items?
Multiple customers note that the store offers an extensive selection of products, including tools, plumbing parts, gardening supplies, and specialty items not typically found at larger chains. The store is described as having more space and product variety than other Ace locations they have visited.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How would you describe the customer service at Ace Hardware of Placentia?
Several reviewers highlight the friendly, knowledgeable, and helpful staff, emphasizing personalized service and willingness to assist with product recommendations and installations. However, a few reviews mention instances of rudeness and unprofessional behavior from specific employees.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme with exceptions)
Are the prices at Ace Hardware of Placentia competitive compared to big box stores?
While some customers find the prices marginally higher than big box stores, they appreciate supporting a small business. A few reviews specifically mention that prices were higher and that they found better deals elsewhere, such as Home Depot.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
Is the store clean and easy to navigate?
Guests often mention that the store is clean, well-organized, and easy to navigate, with clear signage and tidy aisles. The layout is described as intuitive, making it simple to locate desired items.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Does Ace Hardware of Placentia provide accurate information over the phone?
One review reports a negative experience where the store provided incorrect information over the phone about in-stock items, leading to a disappointing visit. This suggests potential issues with inventory accuracy and communication.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Ratings
4.1
★★★★★4.165 reviews
Location
1257 Yorba Linda Blvd, Placentia, CA 92870
Hours
Popular Times
Amenities & Details
Service options
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Planning
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Details
- Plus Code
- V5Q5+VM Placentia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJIwUpVADV3IARaOZIJ2nVe7o
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