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Adriana's Insurance Services

Auto insurance agency● Unknown Hours
4.4(241)
Adriana's Insurance Services

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What reviewers say

Adriana's Insurance Services receives praise for exceptional service from specific agents, but some customers experience long wait times when contacting general customer service.

Themes summarized from customer reviews (sample of 8)

What is the customer service like at Adriana's Insurance Services?

Several reviewers mention experiencing long wait times and transfers when trying to reach a customer service representative. However, multiple customers specifically highlight the exceptional service provided by certain agents. There are conflicting experiences regarding overall customer service responsiveness.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Are there any specific agents who receive positive feedback?

Rafael Ravago consistently receives high praise for his professionalism, knowledge, patience, and helpfulness. Ruben Quinones and Ricky Castillo are also frequently mentioned for providing excellent service and finding customers good rates.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

What types of insurance services does Adriana's Insurance Services offer?

Reviewers mention car insurance as a primary service, with agents helping customers find better rates, coverage options, and affordable plans. Some customers were also able to obtain assistance with tags and other related processes.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

  • Pricing keywords: "good rates", "affordable"

Is it easy to switch insurance providers with Adriana's Insurance Services?

One review noted a smooth and easy transition when switching to Adriana's Insurance Services, with responsive customer service and clearly explained coverage options.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

What is the process like when getting a quote?

One reviewer described a quick and efficient quote process, with an agent contacting them shortly after completing an online form. Agents are described as patient and thorough in explaining options.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Do agents help new customers understand insurance?

One review specifically mentions an agent assisting a new adult with the insurance buying process, making it seamless and providing guidance.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Ratings

4.4

4.4

241 reviews

5
190
4
13
3
8
2
3
1
27

Location

1553 E Holt Ave, Pomona, CA 91767

PomonaCA91767

Hours

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–5 PM
SundayClosed

Popular Times

Amenities & Details

From the business

Identifies as Latino-ownedIdentifies as women-owned

Service options

Online appointmentsOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Crowd

LGBTQ+ friendlyTransgender safespace

Payments

Debit cardsNFC mobile payments

Details

Plus Code
377J+F2 Pomona, California
Timezone
America/Los_Angeles
Google Place ID
ChIJXyFv5H8xw4AR1qwtQwjCMNA

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