Advanced Auto Care

Multiple customers highlight the shop's honesty, professionalism, and excellent communication. They describe Steve and Ryan as nice, genuine, and trustworthy, with transparent explanations and thorough problem descriptions. The majority of reviewers rate the service as top quality and highly recommend the shop.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention that their vehicles were returned promptly, often the next day. One customer specifically noted receiving their car back the following day after a battery replacement, and another praised the timely completion of repairs over several years of use.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer reported that the shop informed them they no longer accept hybrid jobs, including regular engine work on a 2008 Prius, due to the retirement of their hybrid specialist. They were politely referred to the dealer instead.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

One review contrasts a costly diagnosis at Lexus of Temecula ($5,800) with a much lower, accurate diagnosis and repair at Advanced Auto Care ($751). The reviewer praised the professionalism, communication, and timeliness of the service.

Source: 1 of 8 reviews • Confidence: medium (specific case)

One reviewer described a severely negative experience, stating that the mechanic forgot to replace a coolant reservoir cap, leading to car overheating. The reviewer criticized the lack of responsibility and acknowledgment of the issue, feeling disregarded and taken advantage of.

Source: 1 of 8 reviews • Confidence: low (single negative report)