Advanced Medical and Urgent Care Center

Multiple customers report positive experiences with professional and courteous staff, praising the kindness and efficiency of doctors like Dr. Betty and Dr. Courtney, as well as nurse Crystal. However, several reviews mention unprofessional and rude behavior from staff, including lack of greetings, poor customer service, and dismissive attitudes toward patients.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Staff professionalism varies widely by reviewer.
• Positive mentions: Dr. Betty, Dr. Courtney, Nurse Crystal.
• Negative mentions: Rude receptionist, dismissive new staff.

Several reviewers highlight that the center is not suitable for urgent cases, noting that they turned away a patient with potential heat exhaustion and provided inadequate care for a baby with thrush. Conversely, other patients describe quick and thorough assessments for non-urgent issues like sports physicals and minor illnesses.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

• Urgent cases: Mixed; some patients report being turned away or inadequately assessed.
• Non-urgent cases: Generally positive for quick service and thorough care.

Wait times are reported inconsistently. Some customers experienced short wait times, being seen within minutes of arrival, while others waited significantly longer—up to two hours—without being called in, leading to frustration and confusion.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

• Short wait times reported by some.
• Long wait times and communication issues noted by others.

One review confirms that the center successfully verified and accepted Texas-based insurance after a brief phone inquiry, with the staff ensuring coverage before treatment.

Source: 1 of 8 reviews • Confidence: high (explicit mention)