Advanced Towing

Several reviewers reported break-ins and thefts at the Indio lot, citing a lack of security measures such as cameras, fencing, or guards. One review described the situation as 'completely unacceptable' due to the frequent incidents.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Multiple customers noted unexpectedly long wait times, with one experience involving an initial hour-and-a-half wait followed by an additional hour. Another review mentioned sharp driving that made the ride uncomfortable.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Several reviewers praised specific employees, particularly Rolando and Orlando, for exceptional service, including assistance with luggage and going above and beyond to help stranded customers.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple reviews accused the company of charging more than quoted, with one customer reporting a $75 increase from a quoted $350 to $425. Another mentioned deceptive practices by a driver named Cristian.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer reported unexpected registration fees after donating a vehicle towed by Advanced Towing, suggesting the company failed to submit necessary paperwork to the DMV, leading to financial repercussions for the customer.

Source: 1 of 8 reviews • Confidence: medium (specific incident)