Albertsons
Location
15970 Los Serranos Country Club Dr, Chino Hills, CA 91709
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What reviewers say
Albertsons reviews highlight issues with pharmacy communication, wait times, and expired products, while praising cleanliness and product selection.
Themes summarized from customer reviews (sample of 8)
How is the pharmacy service at Albertsons in terms of communication and wait times?
Multiple customers report poor communication from the pharmacy, with no notifications for unfilled prescriptions due to stock or expired authorizations. Wait times are frequently long, often exceeding 15 minutes in line, and orders may not be ready when customers reach the front, leading to repeated waits.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about staff behavior at Albertsons?
Several reviews mention unprofessional and verbally abusive staff, particularly in the bakery and checkout areas, with customers feeling judged and mistreated. There is a recurring suggestion that staff could benefit from customer service training.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
How fresh are the products, especially produce and grocery items, at Albertsons?
While many customers find the store clean and well-organized with a good product selection, a notable number of reviews highlight a significant issue with expired goods in the grocery department. Customers report frequent discoveries of expired items at home, suggesting inadequate stock rotation and date checks.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
What is the overall shopping experience at Albertsons in terms of cleanliness and product availability?
Guests often mention that Albertsons is clean and well-organized, with a great selection of fresh products. The floral department is praised for meeting specific needs, and prices are considered fair by many.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there issues with self-checkout at Albertsons?
One review notes frequent problems with the self-checkout system, which sometimes requires employee assistance unexpectedly, causing delays. This issue is specific to Albertsons and not experienced at other stores by the reviewer.
Source: 1 of 8 reviews • Confidence: medium (single report)
Ratings
4.4
★★★★★4.4662 reviews
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Details
- Plus Code
- X863+HQ Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJqxsNpGzN3IAR1o-KuZbzdFw
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