Albertsons Pharmacy
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What reviewers say
Albertsons Pharmacy receives mixed reviews on staff helpfulness, service responsiveness, and prescription quality.
Themes summarized from customer reviews (sample of 8)
Is the pharmacy staff helpful and prompt with prescription filling?
Several reviewers praise the pharmacy staff as very helpful and report that prescriptions are filled promptly, with notifications sent when ready.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How is the customer service quality at Albertsons Pharmacy?
Customer service is described as both excellent and poor. Some guests highlight cheerful, respectful, and patient staff, while multiple reviews criticize cold, indifferent, and dismissive behavior, particularly from one pharmacist named Sammy.
Source: 5 of 8 reviews • Confidence: medium (conflicting themes)
Does the pharmacy notify customers when prescriptions are ready?
Multiple customers mention receiving notices when their prescriptions are ready, allowing them to pick them up at their convenience.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about the quality or origin of medications?
One detailed review expresses concern that medications, especially thyroid medication, differ in appearance and effectiveness compared to other pharmacies, suggesting they may come from China with varying strength. The reviewer advises checking medication sources.
Source: 1 of 8 reviews • Confidence: low (specific anecdote)
Is the pharmacy responsive to phone inquiries?
At least one reviewer reports persistent difficulty reaching the pharmacy by phone over several days, describing the experience as very frustrating.
Source: 1 of 8 reviews • Confidence: medium (single instance)
How does the pharmacy handle insurance inquiries, such as for flu shots?
One reviewer found the process for checking flu shot insurance coverage inefficient, as staff requested personal information they already possessed and suggested an in-person visit despite a pandemic, labeling the approach lazy and incompetent.
Source: 1 of 8 reviews • Confidence: low (specific complaint)
Is the pharmacy's mailbox system functional?
One review notes that the pharmacy's mailbox is often full, suggesting possible understaffing or operational issues.
Source: 1 of 8 reviews • Confidence: low (single observation)
Ratings
3.1
★★★★★3.133 reviews
Location
40101 Monterey Ave, Rancho Mirage, CA 92270
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Details
- Plus Code
- QJ44+CV Rancho Mirage, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJCZ1kyLz92oAR3zlnaxJMLJs
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