Albertsons Pharmacy
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What reviewers say
Albertsons Pharmacy reviews highlight mixed experiences with customer service and operational issues.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Albertsons Pharmacy generally positive or negative?
Multiple customers report negative experiences with rude and unprofessional staff, including pharmacists and cashiers who display anger, sarcasm, and a lack of helpfulness. Several reviews mention specific instances of attitude, rudeness, and poor communication. However, a few reviewers praise the professionalism and efficiency of the staff for vaccinations and paperwork handling.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Common complaints: rude staff, unprofessional behavior
- Positive notes: timely paperwork handling, skilled vaccination administration
Are there issues with prescription availability and refill management at Albertsons Pharmacy?
Several reviews indicate problems with prescription stock and refill management. Customers report prescriptions not being in stock, difficulty obtaining refills, and staff misunderstandings about refill authorizations, leading to incomplete refills. One reviewer specifically cites a mistake by a clerk named Marena regarding the 'four refills' check mark.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Prescription stock issues
- Refill authorization misunderstandings
Does Albertsons Pharmacy reliably provide advertised COVID-19 and flu vaccinations?
At least two reviews mention disappointment with advertised COVID-19 and flu vaccinations. One customer arrived for a confirmed appointment only to find the vaccine unavailable, with a dismissive attitude from staff. Another review notes that the pharmacy's website continued to advertise availability despite the shortage.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
- Advertised vaccine availability vs. actual stock
- Poor follow-up communication
How is the phone service experience at Albertsons Pharmacy?
Multiple reviews criticize the phone service, describing the staff as angry, rude, and unhelpful. One reviewer specifically mentions a clerk laughing sarcastically about flu shots while on the phone, and another reports being hung up on after requesting a simple phone number.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
- Phone staff described as rude and dismissive
- Instances of hanging up on callers
Ratings
2.9
★★★★★2.922 reviews
Location
1235 S Diamond Bar Blvd, Diamond Bar, CA 91765
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Details
- Plus Code
- 252P+4R Diamond Bar, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJOdKi8I0sw4ARBjQA2R08eBY
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