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Altura Credit Union

Credit union● Unknown Hours
★★★★★4.7(238)
Altura Credit Union

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Exterior
By owner
Street View & 360°

What reviewers say

Altura Credit Union is praised for its friendly, professional staff, particularly DiAnna Burnett and Rhonda Redmon, who provide excellent customer service across various account opening and loan proce

Themes summarized from customer reviews (sample of 8)

What do customers say about the service quality at Altura Credit Union?

Multiple customers highlight the exceptional customer service provided by staff members DiAnna Burnett and Rhonda Redmon, describing them as friendly, professional, patient, and helpful across various banking processes.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Staff names frequently mentioned: DiAnna Burnett, Rhonda Redmon
  • Service themes: friendly, professional, patient, helpful

How is the experience of opening a new account at Altura Credit Union?

Reviewers consistently report a smooth and stress-free account opening experience, attributing it to the knowledgeable and welcoming demeanor of DiAnna Burnett.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

  • Account opening praised for being quick and easy
  • Staff praised: DiAnna Burnett

What feedback is given about the auto loan process at Altura Credit Union?

Customers appreciate DiAnna Burnett's assistance with auto loans, noting her helpfulness, positive attitude, and encouragement throughout the process.

Source: 1 of 8 reviews • Confidence: medium (specific example)

  • Loan process highlighted for positive staff interaction

How is the overall atmosphere and leadership at Altura Credit Union?

Rhonda Redmon, the branch manager at Canyon Springs, is commended for her helpfulness, cheerfulness, and willingness to go above and beyond to deliver excellent customer service.

Source: 1 of 8 reviews • Confidence: medium (specific example)

  • Leadership praised: Rhonda Redmon
  • Location mentioned: Canyon Springs office

Ratings

4.7

★★★★★4.7

238 reviews

5★
217
4★
5
3★
1
2★
3
1★
12

Location

2692 Canyon Springs Pkwy STE C, Riverside, CA 92507

RiversideCA92507

Hours

Monday9 AM–5:30 PM
Tuesday9 AM–5:30 PM
Wednesday9 AM–5:30 PM
Thursday9 AM–5:30 PM
Friday9 AM–6 PM
Saturday9 AM–1 PM
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Cash advance

Details

Plus Code
WPR8+GX Riverside, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ31aWpEWv3IARZL9h1vEpgxw

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