America's Best Contacts & Eyeglasses

Multiple customers highlight exceptional customer service, noting specific staff members such as assistant Erika, manager Cindy, and Pablo as being patient, amiable, professional, and helpful. One reviewer mentioned the whole team being super nice, while another praised the doctor's clear explanations.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviews mention difficulties with frame adjustments, with one customer reporting that two pairs of glasses did not fit despite multiple attempts by the manager. This customer ultimately received no refund or discount. Another reviewer experienced a missing lens and damage to their sunglasses, leading to a short refund and a decision not to return.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One reviewer noted that while they have been a long-time customer impressed with service and prices, their recent experience with prescription lenses resulted in a significant financial loss due to non-fitting glasses. Another reviewer mentioned a $79.95 package that includes an eye exam and two pairs of glasses, with the staff attempting to upsell protection plans.

Source: 2 of 8 reviews • Confidence: medium (specific pricing details)

• Pricing keywords: $79.95 package, eye exam included

Customers often comment on the staff's knowledge, mentioning a clearance section with glasses priced at $79.95 and guidance on protection plans. One reviewer specifically praised the doctor for being patient and the staff for being welcoming and helpful.

Source: 3 of 8 reviews • Confidence: high (explicit mention)