American Tire Depot

Multiple customers highlight excellent customer service, describing staff as friendly, professional, and helpful. Specific mentions include Steve and Ernie, who were praised for their attentiveness and expertise. One reviewer noted the welcoming atmosphere and great treatment, while another appreciated the honesty and reliability of Ernie.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported that after a tire rotation, the tire pressure was not adjusted, leading to unsafe driving conditions. The reviewer had to manually adjust the pressure later. Greg acknowledged the issue and apologized.

Source: 1 of 8 reviews • Confidence: medium (single report)

A critical review warns against the Highland location, alleging that a tire alignment was not performed and a flat tire was misdiagnosed, potentially endangering the driver. The reviewer claims the shop failed to warn about a dangerous condition, contradicting the positive experiences of other reviewers.

Source: 1 of 8 reviews • Confidence: low (conflicting evidence)

One reviewer accused the shop of overcharging for a brake boot replacement, claiming it was unnecessary and that a certified mechanic confirmed no work was done. The reviewer described the practice as predatory and warned others to seek trustworthy alternatives.

Source: 1 of 8 reviews • Confidence: low (single allegation)

Several reviewers mention easy appointment scheduling and prices that are well within expected ranges. One noted a reasonable wait time for installing four new tires, considering the workload, and expressed willingness to recommend the shop.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)