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Multiple customers reported incidents of suspected fraud and theft, including a claim of being overcharged for gas and a car wash service that allegedly refused a refund despite equipment failure. One reviewer mentioned filing a fraud complaint with proof of discrepancy.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Several reviewers criticized the customer service, noting rude or inattentive staff. Complaints include employees ignoring customers, laughing at requests, and refusing refunds or exchanges despite signage discrepancies. One reviewer specifically mentioned a cashier prioritizing phone use over transactions.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One reviewer reported the store being locked at 1:20 AM on Halloween, preventing access despite an employee being present. This suggests potential accessibility or operational hour inconsistencies.

Source: 1 of 8 reviews • Confidence: low (single incident)

Feedback on product availability and cleanliness is mixed. While some noted a cleaner environment compared to past years, others complained about a lack of clean window cleaner and inconsistent store hours. One reviewer praised a bilingual employee for helpfulness, indicating variability in service quality.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)