ampm
Convenience-store chain serving coffee drinks, donuts, hot dogs, burgers & other basic eats.
Location
19930 Collier Ave, Lake Elsinore, CA 92530
Photos
What reviewers say
ampm convenience store reviews highlight frequent operational issues, inconsistent hours, and customer service concerns.
Themes summarized from customer reviews (sample of 8)
Is ampm open 24 hours as advertised?
Multiple customers reported that ampm was closed during advertised 24-hour hours, citing confusion when doors were open but staff indicated the store was closed.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Are the fountain drinks and Sluppee machine usually functional?
One review noted that fountain drinks were out of order and the Sluppee machine was imbalanced, producing mostly foam.
Source: 1 of 8 reviews • Confidence: low (single instance)
How is the cleanliness and behavior of children in the store?
Several reviewers complained about children left unattended causing disturbances, touching items, and running through the store, affecting the shopping experience for others.
Source: 1 of 8 reviews • Confidence: medium (recurring theme)
What are common complaints about staff behavior and store conditions?
Multiple customers reported rude staff, particularly regarding bathroom access, loud music, and unclean floors. One reviewer specifically mentioned a night worker who was inattentive and dismissive.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Is the store reliably open during late-night hours?
Several reviews indicated that the store randomly closes late at night due to issues like card reader malfunctions and pump failures, leading to lost business.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are there issues with car wash services at ampm?
One review described a car wash incident where the service stopped mid-process, refused to complete the wash, and did not follow up as promised, suggesting dissatisfaction with the service.
Source: 1 of 8 reviews • Confidence: low (single instance)
Do staff enforce bathroom usage policies fairly?
One customer was denied bathroom access mid-entry despite already being inside, leading to a negative experience and loss of business.
Source: 1 of 8 reviews • Confidence: low (single instance)
Ratings
3.5
★★★★★3.537 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Parking
Details
- Plus Code
- PJ4R+H9 Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJO5jII9WZ3IARXnhnJad1z1s
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