Animal Control Services-Moreno Valley
Location
14041 Elsworth St, Moreno Valley, CA 92553
Photos
What reviewers say
Animal Control Services in Moreno Valley receives mixed reviews, with notable concerns about professionalism and service quality.
Themes summarized from customer reviews (sample of 8)
How responsive is Animal Control Services in Moreno Valley to urgent animal situations?
Several reviewers report poor responsiveness and unprofessional behavior during urgent situations. One reviewer experienced pressure to euthanize a dog despite a veterinarian's recommendation for treatment, and false claims were made about the owner's presence. Another reviewer waited over an hour for a wellness check and rabies shot, indicating potential scheduling delays.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What is the cleanliness of the facility like?
One reviewer mentioned that the waiting room floors are not kept very clean, suggesting an issue with facility maintenance.
Source: 1 of 8 reviews • Confidence: low (single mention)
How does Animal Control handle found animals and community concerns?
Mixed feedback exists. One reviewer praised the quick response to a litter of puppies found by a field worker, while another criticizes the service for not answering calls or providing help for a found dog within a 15-mile radius, describing the staff as heartless and focused on paychecks rather than animal welfare.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
Are there any positive experiences with Animal Control Services?
Multiple customers report positive interactions, highlighting efficient and caring staff. One reviewer appreciated the low-cost registration options and friendly staff, while another was delighted with a quick adoption process for a kitten. These experiences suggest that some services are handled professionally and compassionately.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Low-cost registration options available for qualifying families.
- Staff described as quick, friendly, and professional in several cases.
What are common complaints about the front desk staff?
One reviewer noted an attitude issue with a front desk lady, describing her as having 'actitud issues,' while another mentioned occasional rudeness when handling a dead cat complaint. These isolated incidents suggest potential interpersonal challenges at the front desk.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Ratings
3.9
★★★★★3.9525 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- WP8H+7M Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJyWBbiuCl3IARule1sLgxiBk
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