Animal Dermatology Clinic

Several reviews highlight significant delays and scheduling issues, particularly for the Palm Desert office, which is only open on Mondays. One reviewer reported being pushed from January to April for a consultation due to power outages and limited weekly availability. However, another reviewer praised the clinic for accommodating last-minute appointments without much notice. Overall, appointment reliability appears inconsistent.

Source: 4 of 6 reviews • Confidence: medium (mixed evidence)

• Palm Desert office limited to Mondays
• Ontario office reported delays with medication and instructions

Multiple customers express satisfaction with Dr. Frazer and her team, noting accommodating scheduling, kind staff, and effective treatment of difficult skin issues and allergies. One review specifically mentions a smooth procedure for a senior dog with a worrisome bump. Conversely, another reviewer felt the quality of care was questionable and expressed regret for not staying with VCA, citing delays and disorganization from the Ontario office.

Source: 4 of 6 reviews • Confidence: medium-high (recurring positive theme with one negative outlier)

• Staff described as kind and easy to reach
• Effective treatment for skin issues and allergies

One reviewer mentioned the inconvenience of a 2.5-hour round trip to the Ontario location, suggesting that distance may be a factor for some pet owners. No other reviews specifically address travel distance, so the impact on accessibility remains a single data point.

Source: 1 of 6 reviews • Confidence: low (limited evidence)

• Ontario office noted for long-distance travel