Animal Friends of the Valleys
Location
29001 Bastron Ave, Lake Elsinore, CA 92530
Photos
What reviewers say
Animal Friends of the Valleys receives mixed reviews, with praise for cleanliness, staff friendliness, and adoption services, but concerns about capacity, fees, and specific incident handling.
Themes summarized from customer reviews (sample of 8)
Is Animal Friends of the Valleys clean and well-maintained?
Multiple customers describe the shelter as beautiful, well-kept, and clean, highlighting the attractive building and tidy environment.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
How friendly and helpful is the staff at Animal Friends of the Valleys?
Several reviewers note that the staff are very friendly and helpful, providing assistance with adoptions and answering questions.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about the shelter's capacity and euthanasia policies?
One review expresses distress that the shelter was at capacity, implying limited rehoming options and a potential euthanasia fee, which the reviewer found unacceptable.
Source: 1 of 8 reviews • Confidence: medium (single incident)
What is the experience with adoption fees and spay/neuter requirements?
One reviewer reports a $125 fee for surrender, interpreted as a euthanasia fee, and another describes an unnecessary spay procedure leading to additional costs and stress for the adopted pet.
Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)
How does the shelter handle adoption paperwork and eligibility?
One reviewer was told they could not adopt due to living in a “trailer,” despite providing appropriate apartment documentation, indicating potential inconsistencies in eligibility checks.
Source: 1 of 8 reviews • Confidence: low (single incident)
Does the shelter offer good adoption deals and support for new pet owners?
Several reviews praise the shelter for offering great deals on pet items and providing excellent service during adoption, including assistance with introducing pets to existing ones.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Is the facility clean and well-run?
Multiple customers emphasize the facility's cleanliness and the active involvement of workers and volunteers in maintaining it, along with a willingness to answer questions.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Ratings
3.6
★★★★★3.624 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- JPJ5+HG Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJP5D1lo-Z3IAR7NO9ByCj9js
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.