Ann sauna

Multiple customers highlight that Ann Sauna offers excellent massages, describing the therapists as experienced, friendly, and sincere, with one reviewer calling it the best experience they have ever had.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews praise the staff as friendly and knowledgeable, while one review criticizes a phone interaction where a staff member used inappropriate language, advising the owner to improve caller ID screening and customer communication.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Two reviews mention significant issues: one reports a rude phone interaction and a lack of caller ID screening, and another describes the facility as a “total dump” with a terrible smell. Additionally, one reviewer noted difficulty in getting a timely appointment.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

One review indicates that the business has recently changed management and is undergoing facility improvements, aiming to enhance the already friendly staff.

Source: 1 of 8 reviews • Confidence: low (single mention)