Apple Urgent Care

Several reviews mention long wait times, with one patient waiting over an hour and another waiting until 11:30 a.m. after arriving around 9:00–9:30 a.m. However, another review reports being seen and discharged within about one hour despite a full waiting room.

Source: 5 of 8 reviews • Confidence: medium (mixed evidence)

• Wait times vary: over an hour (negative), one hour (positive)
• Arrival time influences wait duration

Multiple customers highlight the kindness, friendliness, and professionalism of the staff, including specific mentions of Arlene, Elsa, and Katelyn. One review explicitly states the staff are very kind, friendly, professional, and patient, while another praises the doctors as awesome and kind.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Staff praised for patience with special needs patients
• Doctors consistently described as kind and professional

One review strongly criticizes a doctor for sending the patient to the emergency room without examination, citing poor health care quality and questioning the decision not to call 911. This reflects a significant dissatisfaction with the medical care provided in that instance.

Source: 1 of 8 reviews • Confidence: low (single negative incident)

• One instance of perceived poor medical decision-making

One review specifically notes that the urgent care does not carry an epi pen on site, raising concerns about preparedness for severe allergic reactions.

Source: 1 of 8 reviews • Confidence: low (specific supply concern)

• Lack of on-site epi pen mentioned

Overall, the majority of reviews are positive, with several customers giving high ratings (5/5) and expressing satisfaction with the care received, quick service, and friendly staff. However, a few reviews express strong dissatisfaction due to long waits and perceived poor medical decisions.

Source: 8 of 8 reviews • Confidence: medium (mixed satisfaction)

• Positive experiences: quick service, friendly staff, satisfied patients
• Negative experiences: long waits, perceived poor medical decisions