Apple Valley Family Optometry: Wallis Steven B OD

Several reviewers mention they have been patients for over 20 years, indicating long-term satisfaction with Dr. Wallis.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Five of eight reviewers express high satisfaction, describing Dr. Wallis as patient, thorough, and highly recommended, while one reviewer reports a serious issue diagnosed elsewhere.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

One reviewer notes that recent staff changes and a new one-year prescription validity policy have negatively impacted their experience, leading them to seek alternative care for their family.

Source: 1 of 8 reviews • Confidence: medium (specific complaint)

One reviewer reports unacceptable wait times and a changed attitude from Dr. Wallis, leading to a refund and plans to pursue small claims court for damaged frames.

Source: 1 of 8 reviews • Confidence: low (single negative account)

Multiple customers highlight excellent customer service, noting that staff were very helpful when asked to email a prescription.

Source: 2 of 8 reviews • Confidence: high (recurring theme)

One review mentions a positive experience with Spanish-language service, describing it as good servicio.

Source: 1 of 8 reviews • Confidence: medium (specific positive note)