ARC Towing - Towing Services

Multiple customers highlight the friendly and respectful demeanor of ARC Towing's staff, both on the phone and in person. Several reviewers specifically mention the kindness and politeness of the dispatchers and drivers.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Yes, several reviews mention ARC Towing's ability to tow trailers, including a 36-foot 5th wheel travel trailer and a boat on a trailer. One review specifically notes they brought the correct hitches for a trailer.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Response times vary. One review mentioned a 15-minute response time, while another experienced a longer wait (approximately 2 hours) due to the driver attending another call. One customer waited several hours for service.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

Reviews indicate ARC Towing utilizes flatbed tow trucks, which are particularly useful for transporting vehicles with trailers or those requiring extra care during transport.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

Several reviewers praise the drivers' skill and care when loading and transporting vehicles. One review specifically highlighted the driver's methodical approach to loading a trailer and boat, ensuring no damage occurred.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review found the price to be "more than reasonable," while another noted a "pricey" quote due to the distance and complexity of the situation. Pricing appears to depend on the specific service and distance.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

One customer appreciated the frequent updates and responsiveness to calls and texts, even during a stressful situation. However, another review described a lack of communication and unanswered calls, leading to significant delays.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)