Arlington Animal Hospital: To Nina DVM
Location
4229 Van Buren Boulevard, Riverside, CA 92503
Photos
What reviewers say
Arlington Animal Hospital receives mixed reviews, with praise for care and cleanliness but frequent complaints about communication, empathy, and cost.
Themes summarized from customer reviews (sample of 8)
How is the clinical care at Arlington Animal Hospital?
Several reviewers describe the medical treatment as appropriate and knowledgeable, noting that doctors administered necessary care such as IV fluids and medications during emergencies.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about communication and empathy at Arlington Animal Hospital?
Multiple customers report that interactions felt rushed, transactional, and focused on costs rather than comfort. They mention a lack of clear explanations about their pet's condition, insufficient reassurance, and perceived coldness from staff, especially during emergencies.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
How does Arlington Animal Hospital handle emergency situations involving additional family members, such as low blood sugar in a child?
One review indicates that when a parent expressed urgent concern about a child's low blood sugar, the staff prioritized expediting pet discharge over addressing the child's emergency, requiring the parent to follow up separately.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
What are the cost concerns associated with services at Arlington Animal Hospital?
Several reviewers describe the treatment as extremely expensive, mentioning high bills for both medical care and subsequent services like cremation. Some allege financial exploitation and misleading cost discussions.
Source: 4 of 8 reviews • Confidence: medium (multiple complaints)
How does Arlington Animal Hospital treat Good Samaritans who bring injured animals?
One reviewer recounts being harassed and threatened by staff when attempting to help a hit-by-car dog, with accusations of abandonment and invasive behavior, including unauthorized photography.
Source: 1 of 8 reviews • Confidence: low (single extreme case)
What positive aspects are mentioned about Arlington Animal Hospital?
A few reviewers praise the cleanliness of facilities, the thoroughness of care, and the kindness of staff, noting that their pets received great care on multiple visits.
Source: 2 of 8 reviews • Confidence: medium (limited but positive feedback)
Ratings
2.3
★★★★★2.332 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Details
- Plus Code
- WGGX+X8 Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ2eb2j9Ow3IARv-g2oexPrPo
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.