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Arrow Towing LLC

Towing service● Unknown Hours
1.8(134)
Arrow Towing LLC

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By owner
Street View & 360°

What reviewers say

Arrow Towing LLC faces frequent complaints about aggressive towing, lack of warnings, excessive fees, and poor customer service.

Themes summarized from customer reviews (sample of 8)

Does Arrow Towing LLC provide a grace period or warning before towing vehicles in residential areas?

Multiple customers report that Arrow Towing LLC does not offer a grace period or warning before towing, often removing vehicles immediately without notice, even when parked legally.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

What are the typical fees charged by Arrow Towing LLC for retrieving a towed vehicle?

Several reviews highlight unusually high fees, with after-hours charges reaching $450 and standard retrieval fees around $320, described as excessive compared to quoted prices.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

  • Pricing keywords: "excessive fees", "after-hours fee $450"

Is Arrow Towing LLC compliant with California Vehicle Code §22658 regarding towing procedures?

One detailed review alleges non-compliance with California Vehicle Code §22658, citing lack of proper signage, failure to provide documentation, and towing without clear violation, suggesting potential legal violations.

Source: 1 of 8 reviews • Confidence: medium (specific legal citation)

How would you describe the customer service experience with Arrow Towing LLC?

Numerous reviews describe the company's customer service as rude, dismissive, and unprofessional, with staff allegedly inflating fees and refusing to honor disputes or written agreements.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

  • Customer service keywords: "rude", "unprofessional", "inflated fees"

Have any customers reported damage to their vehicles after retrieval by Arrow Towing LLC?

One review mentions vehicle damage upon retrieval, with the towing company denying liability and refusing to assist, prompting the customer to seek legal action.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

Ratings

1.8

1.8

134 reviews

5
23
4
2
3
2
2
3
1
104

Location

214 E State St, Ontario, CA 91761

OntarioCA91761

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Payments

Debit cardsNFC mobile payments

Parking

Paid parking lot

Details

Plus Code
3952+X9 Ontario, California
Timezone
America/Los_Angeles
Google Place ID
ChIJpWr4BYYzw4AR-N5rtmOqzhs

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