Arrowhead Credit Union

Several reviewers report significant overdraft fees, noting that the credit union does not offer a grace period like some competitors, charging fees immediately even when funds are deposited the same day.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers experienced difficulties opening accounts, citing reasons such as being deemed “suspicious” by a manager, lack of clear communication about membership requirements, and perceived racial profiling.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Positive feedback highlights exceptional customer service, particularly praising manager James and staff like Gisel Panuco and security Mark for their helpfulness and dedication, especially in resolving fraud issues and assisting with account opening.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Reviewers mention that opening a checking account requires a $25 deposit, e‑bill pay/e‑statements for no monthly fee, and a savings account first for second‑chance banking, with approval for checking after 6–12 months if funds remain deposited.

Source: 1 of 8 reviews • Confidence: medium (specific detail)

• Second chance banking requires initial savings account and 6–12 month hold period.

One reviewer reported unauthorized large fees and described the fee structure as “outrageous,” leading to account closure, while another noted typical ATM and transfer fees without major issues.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)