Arrowhead Orthopaedics Hemet

Multiple customers report that appointment wait times are consistently under 20 minutes, though some reviewers experienced significant delays and cancellations.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

• Wait times often under 20 minutes.

Several reviewers specifically commend Dr. Elsissy for a successful total knee replacement, Pamela Moore PA for attentive care, Dr. Jason Chan, and Dr. Zachary Hadley for professionalism and compassion.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

• Dr. Elsissy praised for total knee replacement.
• Pamela Moore PA noted for kindness.
• Dr. Jason Chan and Dr. Zachary Hadley highlighted for professionalism.

Multiple reviews criticize the office staff for misinformation, difficulty in obtaining prescription refills, and perceived rudeness, while others note friendly front desk interactions.

Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)

• Front desk staff often friendly.
• Issues with prescription refills and misinformation reported.

One reviewer explicitly rates the physical therapy side as a 5-star experience, praising its quality.

Source: 1 of 8 reviews • Confidence: low (single mention)

• Physical therapy side rated 5 stars.

While some patients express deep satisfaction with specific providers and the physical therapy department, others report frustrating experiences with appointment management, staff honesty, and delayed communication post-surgery.

Source: 8 of 8 reviews • Confidence: medium (mixed reviews)