Ashley Store

Multiple customers highlight exceptional service, particularly mentioning employees Jesus Estrada and Troy as being patient, knowledgeable, and helpful. Guests often mention that these associates assisted them in selecting furniture and answered questions thoroughly, leading to a positive shopping experience.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe the furniture as looking wonderful and being comfortable and solid, such as a sofa and shelf. However, one review notes that a delivered dresser was heavily damaged with dents and broken parts, leading to dissatisfaction.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme with one conflict)

One review specifically mentions that Ashley’s Furniture has great deals and recommends asking for Jesus to benefit from these offers.

Source: 1 of 8 reviews • Confidence: medium (single mention)

One reviewer reported receiving a defective dresser with multiple issues and expressed frustration with customer service's refusal to replace it, citing it as part of a 'rustic look.' This suggests a potentially problematic return policy for damaged goods.

Source: 1 of 8 reviews • Confidence: low (limited evidence)