Atlas Pet Hospital
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What reviewers say
Atlas Pet Hospital receives mixed reviews, with many praising staff empathy and affordability, while a few report insensitive handling and misdiagnoses.
Themes summarized from customer reviews (sample of 8)
Is Atlas Pet Hospital able to provide after-hours emergency care?
Several reviewers confirm that Atlas Pet Hospital offers after-hours emergency care, noting that they were able to evaluate pets in urgent situations, such as a dog attack, without prior appointment.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How would you describe the staff's demeanor and communication at Atlas Pet Hospital?
Multiple customers highlight the staff's attentiveness, empathy, friendliness, and clear communication, particularly praising specific team members like Christina and Mel for their patience and support during stressful situations.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
Are the prices at Atlas Pet Hospital considered affordable by reviewers?
Five of eight reviewers describe the charges as affordable or among the most affordable options, especially for emergency visits and routine procedures like neutering.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Does Atlas Pet Hospital offer same-day appointments?
Two reviews mention that Atlas Pet Hospital was able to accommodate same-day appointments when needed, providing quick service for urgent care.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Are there any negative experiences reported regarding diagnosis or treatment at Atlas Pet Hospital?
Two reviews express dissatisfaction, citing a misdiagnosis of a hot spot as a yeast infection and an insensitive request for a credit card during an end-of-life visit, describing the staff as insensitive and cold.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Do reviewers recommend Atlas Pet Hospital for routine and emergency care?
Overall, the majority of reviewers recommend Atlas Pet Hospital for both routine checkups and emergency care, praising the quality of care and staff support, though a few warn against it due to specific negative encounters.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme with exceptions)
Ratings
4.2
★★★★★4.2276 reviews
Location
1560 Hamner Ave, Norco, CA 92860
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Details
- Plus Code
- WC3Q+Q3 Norco, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-8objjLI3IARIGkZmkayu6A
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