Audi Rancho Mirage Service Center
Location
71265 CA-111, Rancho Mirage, CA 92270
Photos
What reviewers say
Audi Rancho Mirage Service Center receives consistently high praise for its professional, friendly staff and efficient service.
Themes summarized from customer reviews (sample of 8)
How responsive is Audi Rancho Mirage to urgent vehicle issues?
Multiple customers report that the staff promptly addressed urgent concerns, such as an illuminated engine light, with diagnostics completed in under an hour and additional checks performed.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Does Audi Rancho Mirage offer loaner vehicles during service?
One review highlights that a loaner car was provided for 24 hours when a seatbelt buckle malfunction was serviced under warranty, demonstrating the center's accommodation of customer needs.
Source: 1 of 8 reviews • Confidence: medium (specific instance)
How does Audi Rancho Mirage handle complex technical issues?
Several reviewers commend Chad Ingram, the Service Director, for his exceptional handling of complicated software issues on an Audi S5, including constant communication, thorough diagnostics, and personal follow-up to ensure resolution.
Source: 1 of 8 reviews • Confidence: high (recurring theme)
Is the service process transparent and convenient for customers?
Guests often mention the ability to track service progress via phone and the efficiency of completing work ahead of schedule, along with friendly and accommodating staff.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
What is the typical turnaround time for service appointments?
Multiple customers note that appointments are easy to make and the team is accommodating, often returning vehicles on the same day as the appointment.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
How satisfied are long-term customers with Audi Rancho Mirage?
Several reviewers, who have been customers for years (up to 13 years), express deep satisfaction and trust in the center’s consistent quality and dedication.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there any comments about pricing or value?
One review mentions surprise at the overall cost of an oil change, indicating a note on pricing perception without negative sentiment.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.8
★★★★★4.8146 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Details
- Plus Code
- PHWH+MW Rancho Mirage, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJVaDd724D24ARqk2C6AGNKqk
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