Auto Travel Insurance Services
Location
528 E Florida Ave, Hemet, CA 92543
Photos
What reviewers say
Auto Travel Insurance Services receives mixed reviews, with praise for customer service and complaints about delays and fees.
Themes summarized from customer reviews (sample of 8)
How responsive is Auto Travel Insurance Services to customer inquiries?
Several reviewers reported delays in service updates, with one customer stating the company failed to update a lien process for two months despite being charged for the service. This suggests potential responsiveness issues.
Source: 1 of 8 reviews • Confidence: low (single negative review)
What do customers say about the professionalism of the staff?
One review criticized the staff for unprofessionalism, mentioning the need for follow-up corrections and a second opinion. However, multiple other reviews highlighted friendly, helpful, and professional service.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
How satisfied are customers with the overall customer service?
Five of eight reviewers praised the customer service, describing it as excellent, awesome, and friendly, with staff members named Penny & Veronica and a general mention of helpful and professional staff.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any complaints about fees charged by the agency?
One reviewer expressed dissatisfaction with a $70 fee for adding a car to an insurance policy without providing an estimate, indicating concerns about transparency and cost.
Source: 1 of 8 reviews • Confidence: low (single negative review)
How quick is the service compared to going to the DMV?
One satisfied customer noted that the service was quick and preferable to visiting the DMV, suggesting efficiency.
Source: 1 of 8 reviews • Confidence: low (single positive review)
Ratings
4.4
★★★★★4.433 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- P2XM+49 Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJMTm5E0Zv24ARu66oAd8SwHw
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