Autohaus

Several reviewers highly recommend Autohaus, praising the pleasant and helpful sales associates and owner, quick application processes, and smooth purchasing experiences. However, multiple customers reported issues with vehicle condition, requiring significant repairs shortly after purchase, and dissatisfaction with customer service, especially regarding a salesperson named Moe. The overall sentiment is mixed, with positive experiences for some and negative experiences for others.

Source: 8 of 8 reviews • Confidence: medium (conflicting themes)

• Positive themes: helpful staff, quick process, smooth experience
• Negative themes: vehicle condition issues, poor follow-up, disputed honesty

One review highlights that Autohaus successfully financed a car for a customer with limited credit history, with staff going above and beyond to assist. This suggests a willingness to work with such customers, though it is supported by only one review.

Source: 1 of 8 reviews • Confidence: low (single positive case)

Multiple reviews mention that vehicles purchased from Autohaus required immediate repairs, including basic maintenance like oil changes, fluid checks, and drive belt replacements, which should have been addressed before sale. Some customers reported significant repair costs and dissatisfaction with the dealership's response to these issues.

Source: 3 of 8 reviews • Confidence: medium (recurring theme of vehicle condition problems)

Several reviews indicate poor responsiveness and unsatisfactory resolution of vehicle issues. One customer reported not receiving a response after contacting the dealership about needed repairs, while another mentioned being blamed for problems and facing repossession due to perceived communication issues with a salesperson named Moe.

Source: 3 of 8 reviews • Confidence: low (limited evidence of effective follow-up)