Azul Vision Upland

One reviewer reported an uncomfortable experience with Dr. Stella Tu, feeling the exam was not done properly and requiring a second opinion elsewhere. However, another reviewer praised Dr. Tu as kind, patient, and thorough, leaving them very satisfied. Overall, opinions on Dr. Tu are split.

Source: 2 of 8 reviews • Confidence: medium (conflicting reviews)

One parent noted that their autistic son was left distressed and confused after a doctor mentioned a serious condition without clear explanation or reassurance. The parent emphasized the need for patience, clear communication, and compassion, which were reportedly missing.

Source: 1 of 8 reviews • Confidence: low (single negative experience)

Multiple reviewers reported appointment cancellations and rescheduling delays of about a month and a half, causing inconvenience for patients who had made arrangements. Some also mentioned inconsistent information from front office staff.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

• Scheduling issues: frequent cancellations and long rescheduling delays
• Front office communication: inconsistent and frustrating

Several reviewers praised Dr. Chang as professional, kind, and accommodating, especially for patients with physical challenges. They highlighted the staff's willingness to help and the gentle, courteous care provided.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Staff support: accommodating patients with physical challenges
• Doctor demeanor: professional and kind

Most reviewers who had positive experiences described the eye exams as thorough, well-explained, and comfortable, with kind and competent doctors and assistants. However, a few reviewers expressed strong dissatisfaction, advising others to go elsewhere.

Source: 5 of 8 reviews • Confidence: medium-high (majority positive but notable negative outliers)

• General satisfaction: high for many patients
• Notable exceptions: some found the experience frustrating or unprofessional