Baker's Drive-Thru

Multiple customers highlight excellent customer service, particularly praising Tarshina and Benjamin for their attentiveness, efficiency, and friendly demeanor. Several reviews explicitly commend these employees and suggest they deserve higher pay or recognition.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

A few reviews mention food quality issues, such as burnt burgers and grilled cheese with residual cleaner, and express dissatisfaction with kitchen cleanliness, noting visible grease and unhygienic conditions.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

Several reviews report long wait times, especially in the drive-thru, with some customers experiencing 15–30 minutes of delay due to perceived inefficiency or insufficient staffing.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One review criticizes a worker for rudeness and ignoring the customer, suggesting that employee training in customer service could be improved.

Source: 2 of 8 reviews • Confidence: low (single instance)