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Bank of America Financial Center

Bank● Unknown Hours
★★★★★2.1(21)
Bank of America Financial Center

Photos

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Latest
Exterior
By owner
Street View & 360°

What reviewers say

Bank of America Financial Center reviews highlight mixed experiences with customer service, ranging from excellent assistance to significant dissatisfaction.

Themes summarized from customer reviews (sample of 8)

How is the customer service at Bank of America Financial Center?

Reviews are mixed: several customers report excellent service, praising helpful and knowledgeable staff, while multiple reviews describe poor service, including long wait times, unresponsive phone support, and rude or incompetent staff.

Source: 8 of 8 reviews • Confidence: medium (conflicting themes)

Are appointments required for simple transactions at this bank?

Yes, several reviews mention that appointments are mandatory for simple transactions, often resulting in delays of up to a week, which customers find inconvenient.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

How reliable is the branch staff in handling account issues?

Multiple reviews criticize the branch for mishandling account issues, such as denying scam claims, closing accounts without warning, and failing to provide adequate support or internal contact numbers.

Source: 4 of 8 reviews • Confidence: medium (explicit mention)

What is the typical wait time at the teller window?

Several reviewers note long wait times, often due to understaffing, with only one teller available and lines moving slowly.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Are there any positive experiences reported at this bank?

Yes, a few reviews highlight positive experiences, mentioning helpful and competent staff, smooth international transfers, and fast, polite service from financial advisors and tellers.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Ratings

2.1

★★★★★2.1

21 reviews

5★
5
4★
1
3★
0
2★
1
1★
14

Location

1959 Mountain Blvd, Oakland, CA 94611

OaklandCA94611

Hours

Monday9 AM–4 PM
Tuesday9 AM–4 PM
Wednesday9 AM–4 PM
Thursday9 AM–4 PM
Friday9 AM–4 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
RQHQ+6M Oakland, California
Timezone
America/Los_Angeles
Google Place ID
ChIJTX8ShDiGj4ARPCxv0Lukl3o

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