Bank of America Financial Center

Multiple customers reported waiting for 30 minutes or more due to limited teller availability, with only 2 teller windows open at times and one teller leaving without completing transactions.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers described tellers as rude, unprofessional, and having poor customer service skills, with instances of irritation and attitude noted.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Multiple reviews indicated understaffing, with only one teller working despite five employees present, leading to long lines and no effort to address the congestion.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review mentioned a misunderstanding about the number of account holders required for a check, and another noted a restrictive ATM withdrawal limit that made accessing funds more difficult.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

A review noted that with two separate lines (merchant and regular customers), only one teller was assigned to the merchant line, ignoring complaints from regular customers, leading to dissatisfaction.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

One reviewer experienced being hung up on during a call, describing the interaction as rude and unprofessional.

Source: 1 of 8 reviews • Confidence: low (single incident)