Bank of America (with Drive-thru ATM)
Photos
What reviewers say
Bank of America location receives mixed reviews on service quality and operational efficiency.
Themes summarized from customer reviews (sample of 8)
Is the Bank of America drive-thru ATM convenient for local customers?
Several reviewers highlight the convenience of the drive-thru ATM for nearby residents, noting quick service for currency exchange within a few days.
Source: 1 of 8 reviews • Confidence: low (single positive anecdote)
How is the in-branch service quality at this Bank of America location?
Multiple customers report poor service, citing long lines, insufficient teller staffing, and rude interactions. One reviewer praised a specific teller for being helpful, indicating service quality varies.
Source: 6 of 8 reviews • Confidence: medium (recurring theme of dissatisfaction with service)
- Service issues: long lines, few tellers, rude staff
- Positive exception: one teller (JJ) was described as nice and helpful
Does the bank cash checks for non-customers?
One reviewer experienced refusal to cash a legitimate check from the bank due to non-customer status and a $1,500 limit, suggesting restrictive policies for non-customers.
Source: 1 of 8 reviews • Confidence: low (single negative anecdote)
Are phone inquiries handled effectively at this Bank of America branch?
Multiple reviews mention difficulty reaching staff by phone, with callers unable to get through or receiving rude responses, indicating poor phone service.
Source: 3 of 8 reviews • Confidence: medium (multiple complaints about phone accessibility)
- Phone issues: lines busy, staff unresponsive, rude tone
Is there a preference for brand new bills at this location?
One reviewer was informed that the branch cannot provide brand new bills, which may affect expectations for cash withdrawals.
Source: 1 of 8 reviews • Confidence: low (single specific limitation)
Do long wait times affect customer satisfaction?
Several reviews mention consistently long lines and insufficient teller staffing, leading to frustration and consideration of switching banks.
Source: 2 of 8 reviews • Confidence: medium (recurring theme of wait times)
- Wait time issues: long lines, walk-up service no longer available
Ratings
2.7
★★★★★2.750 reviews
Location
39398 Los Alamos Rd, Murrieta, CA 92563
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- HRGF+59 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJe0ln03mC3IARuSubbzBiedk
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.