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Bank of America (with Drive-thru ATM)

Bank● Unknown Hours
2.6(74)
Bank of America (with Drive-thru ATM)

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What reviewers say

Multiple reviews criticize Bank of America's Indio branch for long wait times, poor customer service, and unhelpful staff.

Themes summarized from customer reviews (sample of 8)

How long are wait times at the Bank of America branch in Indio?

Several reviewers report excessively long wait times, with some waiting 45 minutes or more. One review mentioned a 20-minute wait to speak with a banker, while another noted 30-40 minute lines due to limited teller availability.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Multiple customers cite 20-45 minute waits.
  • One review notes 30-40 minute lines with only 3 teller windows open.

Is the customer service at the Indio Bank of America branch considered helpful?

Multiple customers describe the service as poor, with tellers exhibiting rude behavior and a lack of assistance. One reviewer specifically mentioned being told they couldn't deposit money despite having a valid reason, and another highlighted the need for new management due to inadequate customer service.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

  • Customers often mention rude tellers and unhelpful staff.
  • One review calls for new management due to unacceptable service.

Are there staffing issues at the Indio Bank of America branch?

Yes, several reviews point out staffing shortages, with only one or two tellers working despite long lines. One review explicitly states that the branch needs to hire more tellers to handle the volume of customers.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

  • Multiple customers note only 1-3 teller windows open with 20+ people in line.
  • One review urges hiring more staff to reduce wait times.

Would you recommend the Indio Bank of America branch based on recent reviews?

No, the overwhelming consensus is negative. Reviewers describe the experience as frustrating, with long waits, unhelpful staff, and a need for significant improvement in both service and staffing. One reviewer explicitly stated they would not return and suggested using another bank instead.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Multiple reviews advise skipping this location if in a hurry.
  • One reviewer explicitly states they will not bank with this branch again.

Ratings

2.6

2.6

74 reviews

5
24
4
4
3
5
2
4
1
37

Location

81800 CA-111, Indio, CA 92201

IndioCA92201

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–4 PM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Drive-through

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
PQ77+C9 Indio, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ0aLFEy_42oARpS6YXGvetuM

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