Bank of America (with Drive-thru ATM)
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What reviewers say
Multiple reviews criticize Bank of America's customer service, ATM issues, and unresponsive staff.
Themes summarized from customer reviews (sample of 8)
Does Bank of America provide reliable customer service at this location?
Multiple customers report poor customer service, with rude staff turning away simple requests and refusing assistance. Several reviewers mention unhelpful bankers and managers who could not resolve issues.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Are the ATMs at this Bank of America branch functioning properly?
Several reviewers experienced problems with ATMs, including machines rejecting cards (e.g., Apple Card) and errors that the bank did not address. One review noted that the ATM process ruined a check.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Is it difficult to reach a representative by phone at this branch?
Multiple customers report being unable to get through to a representative despite repeated calls, indicating poor phone support and staffing issues.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Will checks cashed at this Bank of America branch be accepted by other banks?
One review describes a situation where a check was processed through a machine that added excessive text, rendering it unacceptably by other banks. The bank offered no solution.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
2.0
★★★★★2.075 reviews
Location
18291 Collier Ave, Lake Elsinore, CA 92530
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- MMR5+4G Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJV03JieqZ3IARxMzlIELNhYI
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