Bank of America (with Drive-thru ATM)

Multiple customers report experiencing long lines and wait times, often due to limited staffing. Several reviews mention only one teller being available, leading to waits of 20 minutes or longer to cash checks. However, one review noted that the branch now usually has two tellers, which has cut wait times in half.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Pricing keywords: "fair rate", "reasonable price"

Experiences with customer service vary. Some guests often mention positive interactions with individual employees, praising their professionalism, excellent service, and positive attitude. One review specifically highlighted an employee named Heather. However, other reviews describe interactions as unhelpful or unprofessional, with employees appearing disinterested or unwilling to assist.

Source: 3 of 8 reviews • Confidence: medium (mixed experiences)

Reviews indicate discrepancies regarding Saturday hours. One customer drove a significant distance based on the branch's Google listing, only to find it closed due to COVID-19. The branch should update its Google listing to reflect accurate hours.

Source: 1 of 8 reviews • Confidence: medium-high (explicit mention)

One review described a concerning experience involving an interaction with law enforcement while attempting to withdraw a large sum of money. The reviewer felt targeted and expressed a negative experience.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Several reviews highlight a consistent issue with understaffing. Customers frequently mention long lines and a lack of tellers, with one review noting 10 teller windows but only one teller available. Another review mentioned a person offering help but being unable to assist.

Source: 3 of 8 reviews • Confidence: high (explicit mention)