Bank of America (with Drive-thru ATM)

Multiple customers report that the branch is consistently packed with long lines, stretching to the door, due to limited staffing with only one or two tellers available at any time.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that service is slow, attributing it to insufficient teller staffing, which results in extended wait times for customers.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One review specifically criticizes a teller named Edith for being unprofessional and making the customer feel unwelcome, while another mentions a staff member named Jackie being rude to both coworkers and customers.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Several reviewers express strong dissatisfaction with customer service, citing long hold times, lack of follow-up on loan inquiries, and a general feeling that the bank does not prioritize customer needs.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review indicates that the branch is permanently closed on Saturdays, contrary to what the Google listing suggested, leading to disappointment for a customer who drove from Ontario expecting it to be open.

Source: 1 of 8 reviews • Confidence: medium (specific mention)