Bates Auto Service

Multiple customers highlight the honesty of Henry and his team, noting fair estimates and no pressure selling. One review specifically mentions honest advice and only fixing necessary parts.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention quick service, with one stating the car was fixed and returned the next day, and another noting a same-day water pump replacement.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Multiple customers describe the pricing as fair and reasonable, with one specifically noting a very fair price for a brake job and oil change.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer confirms that the shop works on all makes and models, including their Lexus ES and a 2017 Expedition, and allows customers to bring in their own parts.

Source: 2 of 8 reviews • Confidence: medium (specific mention)

A long-time customer notes that the shop is always clean and well-organized, contributing to a positive experience.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

One customer reports poor communication, a worsening issue after service, and a high charge, leading to a negative overall experience and a decision not to recommend the shop.

Source: 1 of 8 reviews • Confidence: low (single conflicting review)