Bay Tower Town Homes
Location
16153 Merrill Ave, Fontana, CA 92335
Photos
What reviewers say
Multiple reviews criticize Bay Tower Town Homes for poor maintenance, unresponsive management, and unsanitary conditions.
Themes summarized from customer reviews (sample of 8)
Is Bay Tower Town Homes known for maintaining its apartments in good condition?
Multiple customers report that the apartments are run-down, leaky, and infested with roaches and mold. Management often fails to address maintenance requests, such as leaks from water heaters and bathroom faucets, and the pool remains closed due to lack of upkeep.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Management often lies about sending repair personnel.
- Rent increases are frequent, even for long-term residents.
How would you describe the responsiveness and professionalism of the management at Bay Tower Town Homes?
Guests often mention that the management, particularly the individual named Cira, is rude, unprofessional, and unresponsive. They are accused of keeping security deposits without cause, threatening tenants, and raising rents without justification.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Management threatens legal action if tenants pursue disputes.
- Tenants are advised to sue if deposits are withheld improperly.
Are there issues with cleanliness and pests at Bay Tower Town Homes?
Several reviewers note persistent filth, trash, and a constant presence of roaches both inside the apartments and in the pool area. The overall environment is described as unsanitary and deteriorating.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
- Pests are reported in multiple locations throughout the complex.
Is parking a problem at Bay Tower Town Homes?
Reviews indicate significant parking issues, with residents reporting that their marked spots are taken by non-residents, and the guest parking lot is disorganized and frequently used by outsiders, making it difficult to host guests.
Source: 4 of 8 reviews • Confidence: medium (limited evidence)
- Management is described as unhelpful regarding parking disputes.
Do tenants recommend Bay Tower Town Homes to others?
Nearly all reviewers explicitly state they do not recommend this apartment complex due to the combination of poor maintenance, unresponsive management, high rent increases, and unsanitary conditions.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
Ratings
2.7
★★★★★2.738 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3GRW+FW Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_VdIzYNMw4ARMGP7roZUz1Y
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